Luminis Health Anne Arundel Medical Center (2023)

A Medical Center at the Center of it All

Luminis Health Anne Arundel Medical Center (LHAAMC) serves more than a million people in and around Annapolis. From leading specialty care to community outreach, our health services are here for everyone.

We are the third busiest hospital in Maryland and do more joint replacements than anyone else in the state. We also rank second for the number of babies we deliver each year and have a Level III neonatal intensive care unit.

LHAAMC is recognized for emergency heart attack response and cancer care. We're also a research institute and a hospital where medical residents further their training.

We have more than 400 beds available across our 57-acre campus, which includes 8 pavilions and 5 parking garages.

  • Luminis Health Anne Arundel Medical Center (1)

  • Luminis Health Anne Arundel Medical Center (2)

  • Luminis Health Anne Arundel Medical Center (3)

  • Luminis Health Anne Arundel Medical Center (4)


How We're Keeping You Safe

We've been providing quality care throughout the COVID-19 pandemic, which means we have had to adapt to keep our staff and community safe. Keep an eye on our visitation policies to see if that may impact your next visit.

Current Visitation Policies

Magnet® Recognition

In 2019, Luminis HealthAnne Arundel Medical Center (AAMC) achieved our second Magnet®designation as a reflection of excellence inpatient and family-centered care, nursing professionalism and teamwork. Magnet recognition is awarded by the American Nurses Credentialing Center’s (ANCC) Magnet Recognition Program®, which ensures that rigorous standards for nursing excellence are met, and excellent patient outcomes are achieved.

With this prestigious credential, AAMC joins the Magnet community—a select group of fewer than 10% of U.S. hospitals. So far, only nine other hospitals in Maryland and two in Washington, D.C. have achieved Magnet® recognition since the program’s inception in 1990.

Surgical & Clinical Specialties

From delivering babies to caring for seniors, we treat people of all ages. We offer specialty, emergency and primary care at this medical center, as well as mental health services.

You can use ourFind Caretool to schedule care at LHAAMC. Or, choose from the most-frequently searched services at our medical center.

Financial Assistance

(Video) Cardiac Care at Luminis Health Anne Arundel Medical Center

Financial assistance is available for patients who receive services from physicians employed by Luminis Health. Non-employed physicians follow their own policies and procedures.

Financial Assistance Resources

Accepted Insurance

We accept most major health insurance plans.

View all Accepted Insurance Plans

Campus & Parking

Departments & Services

LHAAMC is a centralized location for specialized and intensive care. Our pavilions house different specialties and types of care.

Here's just a few departments & services available at LHAAMC:

  • Cancer Care
  • Pregnancy & Birth
  • Emergency Care
  • Patient Safety
  • Patient Advocacy

Luminis Health Anne Arundel Medical Center (5)

Parking Information

Garage Aconnects you to the hospital and the ER

Address: 2001 Medical Parkway, Annapolis MD 21401

Garage Bconnects you to the Wayson and Donner Pavilions

Address: 2003 Medical Parkway, Annapolis MD 21401

Garage Cconnects you to the north entrance of the hospital. Park here if you are having a baby, we have special spots reserved for 'Stork Parking'.

Address: 2001 Medical Parkway, Annapolis MD 21401

Garage Dconnects you to the Sajak Pavilion

Address: 2002 Medical Parkway, Annapolis MD 21401

Garage Econnects you to the Belcher Pavilion through level Ground and the 2ndfloor.

Address: 2000 Medical Parkway, Annapolis MD 21401

Information & Services

Places to Eat

Our campus cafeterias offer a variety of meal options, so your loved ones don't have to go far when it's time to eat.

Find grab-and-go meals, salads, snacks, coffee and tea.

Garden Café, Clatanoff Pavilion
Currently closed because of Covid-19.

Southside Café, Hospital Pavilion South
Find coffee, tea, baked goods and snacks.

Southport Eatery, Hospital Pavilion South
Food court style, featuring different vendors serving hot meals and sandwiches.

Gift Shops

Whether you need a card, baby gift or snack, our gift shops offer unique items for all ages. Find balloons, books, clothing, jewelry, stuffed animals and more.

We feature high-end brands like Lilly Pulitzer, Kate Spade, Mud Pie, Periwinkle and Spartina, as well as products from local designers. All proceeds from our gift shops support LHAAMC.

Bayside Gift Shop

Belcher Pavilion, Level 2
Open Monday to Friday, 8 am–4 pm. Closed Saturday and Sunday.

Beacon Gift Shop

Hospital Pavilion North, Level 1

  • Monday–Thursday: 9 am–6 pm
  • Friday: 9 am–4 pm
  • Saturday: 11 am–3 pm
  • Closed Sunday

Portside Gift Shop

Hospital Pavilion South, Level 1

  • Monday–Thursday: 9 am–6 pm
  • Friday: 9 am–4 pm
  • Saturday: 11 am–3 pm
  • Closed Sunday

Emergency Room

When you have a medical emergency, we stand ready to help with resources for a wide range of ailments.

LHAAMC Emergency Room

For our youngest patients

Our pediatric specialists are ready to help in any emergency. We know emergency rooms can feel frightening for young patients, so we've designed a space with kids in mind.

LHAAMC Pediatric Emergency Room

(Video) Happy Holidays from Luminis Health Anne Arundel Medical Center Foundation

Preparing for Your Visit

Arrival, Check-In & Logistics

We want your hospital stay to be as comfortable as possible. Our doctors, nurses, staff and volunteers all work together to help you receive the best possible care.

Knowing what to expect can help you feel more in control and less stressed. Even things like understandingwhere to parkcan alleviate anxiety.

If you are undergoing surgery, please review thePreparing for Surgerysection.

In general, aim to check in 15 minutes before your doctor has requested you arrive.

Pre-visit forms & what to bring

  • Any medical devices you need, such as glasses or dentures.
  • Completedpatient forms.
  • Insurance card.
  • Photo identification (such as a driver's license, passport or ID card).
  • List of medications you're taking, including any vitamins or supplements (not the actual medications).
  • Only what you need for your appointment or stay. We suggest you leave any valuables, such as jewelry, cash, computers or credit cards, at home.

    LHAAMC Surgery Guide

    When it comes to choosing a health system, we know you have more choices today than ever before. We feel honored you've chosen us and we appreciate your trust.

    Download our guide

    Close to Care

    There's a home away from home around the corner at Hackerman-Patz House, a low-cost guest house on the LHAAMC campus.

    Hackerman-Patz House

    During Your Stay

    We work as a team to provide the range of supports you may need while you're in our care. Below, find details about services patients and families often most often need.

    Communication & interpreter services

    Clear communication is essential to give you and your family the best care possible. All communications and interpretation services are free. If you need an interpreter, call 443-481-3801 or ask a hospital staff member.

    Access to social workers

    Social workers offer counseling and other services while you or a family member are in the hospital. After you leave the hospital, they can also help arrange continued help at home. Social workers can provide:

    • Financial help with insurance and issues paying for care.
    • Guidance about communicating with children, family and employers regarding illness.
    • Help with completing advance directives.
    • Referrals to community resources, such as support groups, financial assistance programs and long-term counseling.
    • Supportive counseling.

    Hospitalist services

    A hospitalist is part of a team of doctors who specialize in caring for you while you're in the hospital.

    Having hospitalists on staff means that doctors who specialize in inpatient medicine are in rotation 24/7. Hospitalists direct and coordinate your care, but always stay in contact with your primary care doctor about your health.

    To speak with your hospitalist, ask your nurse or call 443-481-1000, 9:30 am–5 pm.

    Please note that according to state and federal requirements, we must bill you separately for any hospitalist services. The charge will come under the name Anne Arundel Clinical Services, Inc. If you have questions about billing, call our Financial Counselors at 443-481-6500.

    Speak with a patient advocate

    Patient advocates are here to support you and find quick solutions to any issues you may experience while you're in our care. They offer extra care beyond your medical team. Patient Advocates can:

    • Answer questions or concerns about hospital services and policies.
    • Get access to language interpreters, including sign language.
    • Help with advance directive forms for health care decision-making.
    • Provide information about travel assistance, such as local lodging.
    • Share your compliments or suggestions with the appropriate people.

    Call our Patient Advocacy team at 443-481-6890, or email, 7 days a week from 9 am–5:30 pm.

    We're here to meet your needs

    We offer Spanish interpreters, sign language interpreters and interpreters for more than 250 additional languages.

    How can we help?

    Dedicated to the best care for all

    We provide free aids, materials, and services to ensure we can connect in a language or way that allows for clear and easily understandable communication.

    Learn more

    (Video) Luminis Health Anne Arundel Medical Center and DeCesaris Cancer Institute Welcomes Nitika Sharma, MD

    What to Know About Your Room

    All rooms are private rooms. We do our best to make sure your room meets whatever needs you may have.

    Room details

    • 1 bed
    • Chairs
    • Personal storage
    • Wifi
    • Television
    • Phone

    Your bed

    Your bed is equipped with side rails. Your nurse may raise them at night or other times to ensure your safety. Please call our staff for help lowering the rails.

    Please use your call bell or call your nurse and wait for help if you have difficulty getting in or out of bed, or if your condition may cause you to slip or fall.

    Storing personal items

    Please keep only essential items (such as toiletries) in your room. We provide personal grooming supplies if needed.

    The hospital will not assume any liability for valuables you keep in the room. You can have security store them in the hospital's safe. Retrieve your items from security by dialing "0" on your room telephone or asking your nurse to call security for you.

    Ways to Communicate

    You can use your personal cell phone to communicate with loved ones at home. Your room telephone can also make calls outside the hospital.

    There are a few different ways you can talk to a nurse or get help:

    • Dial the nurse's number on the whiteboard in your room.
    • Press the call button at your bedside, which is answered through the intercom system at the nurses' station. (We can provide sensitive or “light-touch" call buttons upon request.)
    • Use the emergency pull cord in the bathroom if you need immediate help in the bathroom.

    In-Room Services

    We strive to keep you comfortable and to keep rooms tidy and clean, so you can focus on resting and recovering.

    Meal services

    We serve patients three meals each day.

    A nutrition attendant from Food and Nutrition Services will help you make meal choices that fit in with the diet your doctor prescribed. Let the nutrition attendant know if you are a vegetarian or have any religious or cultural observances related to diet. Your family and friends may bring you food once your doctor approves.

    Room cleaning

    A member of the housekeeping staff will clean your room once a day, 7:30 am–4 pm. However, an emergency housekeeping service is available 24 hours a day. Call 481-5150 from your room telephone if you need additional services.

    Room television

    TV channels offered with MyChart bedside to help.

    Hospital Room Policies

    Please note that we have a strictNo Smokingpolicy. We are a smoke-free campus, which includes all buildings, grounds and parking lots.

    No medications may be kept at the bedside. In fact, we have specific guidelines around medications you take during your stay.

    • Taking medication.Nurses administer all medications.
    • Storing medications from home.If you've brought medication from home, give it to your nurse. Our pharmacy will either log and store it securely or ask you to send it home with a loved one or caregiver.
    • Using medications from home.If our pharmacy doesn't normally stock a medication you take, your doctor may write an order for you to use your own medication. A nurse will administer this medication, just like any other medication.
    • Returning your medication.At discharge, we will return any medications our pharmacy has stored or any leftover medications you did not use.

    Birthing Center Rooms

    Looking for information about labor and delivery suites and mother/baby rooms? Find what you need at theFrank Family Birth Center, including a virtual tour.

    Learn more about the Frank Family Birth Center

    How We're Keeping You Safe

    We've been providing quality care throughout the COVID-19 pandemic, which means we have had to adapt to keep our staff and community safe. Keep an eye on our visitation policies to see if that may impact your next visit.

    Current Visitation Policies

    Spiritual Care Resources

    No matter where you are on your spiritual journey, members of our Spiritual Care team are available to talk with you 24/7.

    Our team includes ordained clergy from many denominations who can talk with you during times of stress or uncertainty. Your own clergyperson, faith community leader or spiritual counselor is always welcome to visit you as well.

    Our spiritual caregivers are trained in religious and cultural diversity and sensitivity. They can be part of your healing process by:

    • Listening to you with sensitivity and respect and talking with you, your family and your care team about spiritual care goals.
    • Journeying with you and your loved ones through grief and loss.
    • Offering comfort in times of distress, including praying with you.

    Request a visit from a chaplain

    Our chaplains are here to listen and support you and your loved ones, and they make regular rounds in the hospital. To speak with someone on our Spiritual Care team or request a spiritual caregiver of a specific faith tradition, ask your nurse to page a chaplain, or call 443-481-5120.

    Chaplains are at the hospital:

    • Monday to Friday, 8 am–7:30 pm.
    • Saturdays, 9 am–3 pm.
    • Sundays, 2–6 pm.

    At other times, ask your nurse to contact the on-call chaplain. Our Spiritual Care department is in the Hospital Pavilion North, first floor, adjacent to the Meditation Center and Healing Garden.

    Meditation Center and Healing Garden

    We offer 24/7 quiet places, including:

    • Meditation Center on the main floor of the Hospital Pavilion North.
    • Healing Garden just outside of that space.


    TV CARE is channel 86 on all patient room televisions. The channel features music and visuals to promote relaxation, inspiration, meditation and prayer.

    (Video) Anne Arundel Medical Center: Where can we go Together?

    Therapies & Pain Management

    We offer many kinds of therapy, available both while you're in the hospital and after you go home.

    Music therapy

    To create a healing environment for you and your family, our therapeutic music program brings live music straight to you.

    Listening to music can help relieve anxiety, lower blood pressure and quicken recovery. Professionally trained, certified therapeutic musicians are available on certain days. You can request a musician in your room by calling 443-481-5120.

    Musicians also regularly make rounds in different areas, such as pediatrics and the critical care unit.

    Pet therapy

    Therapy dogs can help put you at ease both emotionally and physically. Their visits often create a happier, calmer atmosphere.

    We partner with five organizations to certify pet therapy teams: Caring Canines, Pets on Wheels, PAWS-AAC, Fidos for Freedom and Pet Therapy International. Each of our 25 teams is made up of a volunteer from the community and their pre-trained, certified dog.

    To request a visit from one of our pet therapy teams, or learn how you and your dog can become certified to visit patients, call 443-481-5056.

    Getting Discharged from the Hospital

    Your medical team will let you know when you're well enough to leave the hospital. This process is called "discharge."

    If you need ongoing services, such as nursing, therapy or medical equipment, your medical team works together to make sure you have all you need before you leave. Your nurse will also give you written care instructions for when you get home. If you have any questions, be sure to ask.

    Questions to ask your care team

    It can be helpful to ask a member of your care team these questions:

    • Are there any follow-up procedures or therapies I should expect?
    • How long should I expect to feel pain or discomfort?
    • In what situation should I contact my doctor or nurse?
    • When can I resume daily tasks such as driving, housework, etc.?
    • When can I return to work?

    Physical therapy

    Our physical, occupational and speech therapy services can help you restore function, minimize pain and gain independence. For some people, therapy may start while they are still in the hospital. We have outpatient locations all over the region to help you continue your healing journey.

    Learn more aboutphysical therapywith Luminis Health.


    Volunteering your time makes a big impact. We'd love to have you on our team.

    Learn about volunteer opportunities

    Medical Records

    You have the right to review and receive a copy of your medical records. Learn how torequest your records.

    Learn how torequest your records.

    (Video) Luminis Health Anne Arundel Medical Center and DeCesaris Cancer Institute Welcomes Amar Rewari, MD


    What are the reviews on working for Anne Arundel Medical Center? ›

    Anne Arundel Medical Center has an overall rating of 3.5 out of 5, based on over 370 reviews left anonymously by employees. 70% of employees would recommend working at Anne Arundel Medical Center to a friend and 55% have a positive outlook for the business. This rating has decreased by -5% over the last 12 months.

    Who owns Luminis Health? ›

    For nearly 120 years, we've been providing high-quality and personalized care for you and your loved ones. Our commitment expanded two years ago when we formed Luminis Health. In this month's What's Up Magazine, our CEO Tori Bayless, shares how the name came to be, and our approach to better health care.

    Who bought Anne Arundel Medical Center? ›

    Annapolis, Maryland-based Anne Arundel Medical Center (AAMC) announced its completed merger with Lanham, Maryland-based Doctors Community Health System (DCHS) Tuesday afternoon. In May, the two systems announced their intent to merge, signing a definitive agreement in June and closing on July 1.

    How do I contact Anne Arundel Medical Center? ›

    To speak with your hospitalist, ask your nurse or call 443-481-1000, 9:30 am–5 pm. Please note that according to state and federal requirements, we must bill you separately for any hospitalist services. The charge will come under the name Anne Arundel Clinical Services, Inc.

    How much do nurses make at Anne Arundel Medical Center? ›

    The estimated total pay for a Registered Nurse at Anne Arundel Medical Center is $45 per hour.

    What is the best medical company to work for? ›

    10 Best Healthcare Companies to Work for
    • CareCentrix.
    • LCS.
    • Center for Vein Restoration.
    • Dominion Youth Services.
    • InfuSystem.
    • Myriad Genetics.
    • athenahealth.
    • KidsCare HomeHealth.
    Apr 18, 2022

    How many employees does Luminis Health have? ›

    OUR TEAM. Luminis Health employs more than 6,400 talented individuals, has access to the services and expertise of more than 1,800 medical staff members, and benefits from the dedication of over 1,300 volunteers.

    Is Luminis Health not-for-profit? ›

    LUMINIS HEALTH INC, fiscal year ending June 2020
    Organization zip codeTax code designationRuling date of organization's tax exempt status

    Who is the CEO of Luminis Health? ›

    Chief Executive Officer

    Victoria W. Bayless is the chief executive officer of Luminis Health. She joined Anne Arundel Medical Center as vice president of Clinical and Support Services in December 2005. She was promoted to chief operating officer in 2006.

    Is Anne Arundel Medical Center affiliated with Johns Hopkins? ›

    AAMC continues to have a strong affiliation agreement with Johns Hopkins.

    When did AAMC become Luminis Health? ›

    Today Luminis Health, the non-profit health system formed in 2019 by Anne Arundel Medical Center and Doctors Community Medical Center (formerly Doctors Community Hospital), unveiled its new brand.

    What is North Arundel hospital called now? ›

    North Arundel Medical Center | Kaiser Permanente.

    How to file a complaint with Anne Arundel Medical Center? ›

    If you have concerns about patient care or safety in one of our hospitals, contact our patient advocacy office at (443) 481-6890 for AAMC and (301) 552-0899 for DCMC.

    How do I file a complaint against a hospital in Maryland? ›

    STEP TWO – File a Complaint

    Provide copies of all documentation relevant to your case. Download the complaint form here and mail to the MIA address below or fax: (410) 468-2260. Find more information on submitting a written complaint here. Call the MIA helpline: (800) 492-6116.

    What is the compliance reporting hotline for Luminis Health? ›

    If you would like to report an issue, please contact the compliance and ethics hotline at 1-833-LH-ETHIC (1-833-543-8442).

    Who is the highest paid RN? ›

    The Certified Registered Nurse Anesthetist consistently ranks as the highest-paid nursing career. That is because Nurse Anesthetists are highly skilled Registered Nurses who work closely with medical staff during medical procedures that require anesthesia.

    What is the highest paid RN nurse? ›

    Highest Paid Nursing Jobs:
    • Certified Registered Nurse Anesthetist – $202,000.
    • Nursing Administrator – $120,000.
    • Neonatal Intensive Care Nurse – $120,000.
    • General Nurse Practitioner – $118,000.
    • Critical Care Nurse – $118,000.
    • Certified Nurse Midwife – $114,000.
    • Informatics Nurse – $102,000.
    • Clinical Nurse Specialist – $95,000.
    Dec 5, 2022

    What is the highest paid nurse per hour? ›

    According to, gerontology nurse practitioners earn an average annual salary* of around $96,500, which works out to over $46 per hour. GNPs among the top 10% of earners can earn a salary* of $112,000 per year and up.

    What is the highest paid medical worker? ›

    Anesthesiologists and surgeons earn the highest income among doctors. According to Payscale August 2022 data, anesthesiologists earn an average of $307,740, and surgeons earn an average of $287,500 as of July 2022 data.

    What is the highest paying healthcare job? ›

    The Highest Paying Medical Jobs are:
    • Anesthesiologist - $331,190.
    • Physician and Surgeon - $208,000.
    • Nurse Anesthetist (CRNA) - $202,470.
    • Pediatrician - $198,420.
    • Dentist - $163,220.
    • Podiatrist - $145,840.
    • Chief Nursing Officer - $135,223.
    • Pharmacist - $128,570.
    Dec 22, 2022

    What is the highest paying Medicine job? ›

    The 10 highest-paying health care jobs
    • Physicians and surgeons. What you'd do: Physicians and surgeons are the highest-earning professionals in the health care world. ...
    • Dentists. ...
    • Pharmacists. ...
    • Podiatrists. ...
    • Nurse anesthetists, nurse midwives, and nurse practitioners. ...
    • Optometrists. ...
    • Physician assistants. ...
    • Veterinarians.

    How many people work at Anne Arundel medical Center? ›

    Anne Arundel Medical Center has 1,001 to 5,000 employees. Where are Anne Arundel Medical Center headquarters? The headquarters for Anne Arundel Medical Center are in Annapolis, MD. How has Anne Arundel Medical Center responded to COVID-19?

    How many hospitals are in UVA Health system? ›

    UVA Health also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond.

    How many employees does Anne Arundel medical Center have? ›

    50 employees

    What does extremely critical condition mean? ›

    What Does Critical Condition Mean? The person's vital signs are unstable and outside of their normal limits. They may be unconscious. The doctor expects the outcome to be poor, or they can't predict how the person will fare.

    What is the largest not-for-profit healthcare system? ›

    • Kaiser Permanente. 2021 total operating revenue: $93.14 billion. ...
    • CommonSpirit Health. 2021 total operating revenue: $33.25 billion. ...
    • Providence St. Joseph Health. ...
    • Ascension. 2021 total operating revenue: $27.24 billion. ...
    • UPMC. ...
    • Trinity Health. ...
    • Mass General Brigham. ...
    • University of California Medical Centers.
    Jun 7, 2022

    Is Anne Arundel Medical Center for profit? ›

    The Anne Arundel Medical center located at 2001 Medical Parkway in Annapolis, MD is a not-for-profit health system serving an area of more than one million people.

    Who is the CEO of Anne Arundel? ›

    Kris Valerio Shock, President & CEO

    Kris Valerio Shock is the President & CEO of Leadership Anne Arundel.

    Who is Terry Shaw AdventHealth? ›

    Shaw is the President and CEO of AdventHealth in Florida (formerly Adventist Health System).

    Who is the CEO of MultiCare? ›

    Chief Executive Officer

    Bill Robertson joined MultiCare in 2014. He came from Adventist HealthCare Inc. based in Gaithersburg, Maryland. Prior to Adventist, Robertson served as CEO of Shawnee Mission Medical Center near Kansas City, Kansas.

    What is the best hospital in Annapolis Maryland? ›

    Annapolis, MD - In an article recently published by Newsweek, "The Word's Best Hospitals 2022", Anne Arundel Medical Center ranked 90 out of 400 of the top hospitals in the United States for 2022. Read the full article and list of hospitals and their rankings here.

    Is Johns Hopkins a top medical school? ›

    Johns Hopkins University 2023 Rankings

    Johns Hopkins University is ranked No. 3 (tie) in Best Medical Schools: Research and No. 52 (tie) in Best Medical Schools: Primary Care.

    Why is Johns Hopkins the best medical school? ›

    The Johns Hopkins School of Medicine in Baltimore, Maryland, was founded in 1876. It holds the title of being America's first research university and puts more money into research than any other university in the US. It is widely known for being the first to combine research and education into a cohesive unit.

    What is the oldest school of medicine granting MD degrees in the USA? ›

    The first public medical school in the United States, the University of Maryland School of Medicine, was founded in 1807 as the College of Medicine of Maryland and became the founding school of the University System of Maryland.

    Who is underrepresented in Medicine AAMC? ›

    The AAMC's definition of underrepresented minority (URM) as referring to “Blacks, Mexican-Americans, Native Americans … and mainland Puerto Ricans12 informed schools' development of initiatives to recruit and prepare URM students for medical school.

    What is the difference between AAMC and amcas? ›

    The American Medical College Application Service® (AMCAS®) is the AAMC's centralized medical school application processing service. Most U.S. medical schools use AMCAS as the primary application method for their first-year entering classes.

    What is the name of the famous hospital in Maryland? ›

    The Johns Hopkins Hospital is a world renowned leader in patient care, serving the greater Baltimore community and patients from all across the globe.

    Who bought Rockville hospital? ›

    Yale New Haven Health signs deal to buy Manchester, Rockville and Waterbury hospitals | HealthLeaders Media.

    What is the oldest hospital in Baltimore? ›

    Not only was the hospital that was eventually to become Spring Grove the third such institution in the country, it was also the very first public hospital of any kind in Maryland. In 1794, Spring Grove's predecessor facility, the Retreat, seems to have been the very first freestanding health facility in Baltimore.

    Who do I complain to about medical negligence? ›

    You can make a formal complaint to the NHS dental practice, GP surgery, NHS or private hospital treating you. You can complain about individual healthcare professionals by contacting the professional body that regulates them. You can make a legal medical negligence claim.

    How do I start a medical complaint? ›

    Your first step will normally be to raise the matter (in writing or by speaking to them) with the practitioner, e.g. the nurse or doctor concerned, or with their organisation, which will have a complaints manager. The process is called local resolution, and most cases are resolved at this stage.

    How do you take a patient's chief complaint? ›

    A chief complaint should comprise a concise statement describing the symptom, problem, condition, diagnosis, physician-recommended return or other factors that establish the reason for the encounter in the patient's own words (e.g., aching joints, rheumatoid arthritis, gout, fatigue, etc.).

    How do I complain about poor medical treatment? ›

    You have the right to take your complaint to the Local Government Ombudsman (LGO), which is independent of local authorities and care providers. For more information, call their helpline on 0300 061 0614 or visit the Local Government and Social Care Ombudsman website.

    What are Maryland patient rights? ›

    You Have The Right:

    To receive considerate, respectful care at all times and under all circumstances. To expect prompt and reasonable responses to your questions. To know who is responsible for authorizing and performing your procedures or treatments. To know the identity and professional status of your care giver.

    How do I report incorrect medical billing? ›

    Contact the hospital's billing department.

    Look on the office's or hospital's website to find information regarding billing disputes. If the billing department doesn't have contact information listed, call the office's main number and ask to talk to someone in charge of billing disputes.

    What types of concerns can be reported to the compliance hotline? ›

    You can report a wide variety of issues, including but not limited to:
    • Conflicts of Interest.
    • Embezzlement or Fraud.
    • Kickbacks.
    • Ethical Standards Violations.
    • Medical Billing Irregularities. Billing for services not rendered or items not provided. ...
    • HIPAA.
    • Patient Privacy Rights / Other Patient Rights.
    • Policy Violations.

    What happens when you call a compliance hotline? ›

    An ethics hotline, also known as a compliance hotline, is an anonymous reporting tool that allows employees to report and possibly uncover illegal, unethical, and/or improper conduct. This communication is used when standard channels have been proven to be ineffective or impractical given the circumstances.

    How do I report a clinic to the health department? ›

    They must lodge their complaints with the complaints manager or the office of the hospital chief executive officer. Alternatively they can call the following hotline numbers 0800 233 886 or 011 488 4366.

    What hospital is best to work at? ›

    Click hospital name for detailed breakdown. Scoring guide located below list.
    Hospitals & Medical CentersBenefits
    1UCSF Medical CenterB-
    2New York Presbyterian Hospital - ColumbiaB
    3University of Michigan HospitalsC-
    4Johns Hopkins HospitalA-
    55 more rows

    Is University of Maryland Medical Center a good place to work? ›

    University of Maryland Medical Center has an overall rating of 3.3 out of 5, based on over 719 reviews left anonymously by employees. 63% of employees would recommend working at University of Maryland Medical Center to a friend and 47% have a positive outlook for the business.

    How many employees does Anne Arundel Medical Center have? ›

    50 employees

    Who is the highest paid worker at a hospital? ›

    Anesthesiologists and surgeons earn the highest income among doctors. According to Payscale August 2022 data, anesthesiologists earn an average of $307,740, and surgeons earn an average of $287,500 as of July 2022 data.

    Is it hard to get hired at a hospital? ›

    Getting a job in a hospital may seem easy enough; especially if you hold a certification or license. However, even the most heavily decorated resume can and will get shot down more often than not.

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